Our service engineer package provides aftercare and warranty for complete peace of mind. Invest in quality, invest in Mumford & Wood.
Peace of Mind Throughout Your Project
When it comes to development projects, particularly those involving windows and doors, choosing the right joinery supplier can be overwhelming. While many options are available, few offer the kind of comprehensive support that truly makes a difference throughout your build.
At Mumford & Wood, we understand that exceptional customer service is just as important as the quality of the products themselves. That’s why we’re proud to offer our Inclusive Service Engineer Package, a unique benefit that sets us apart from others in the industry.
What Is Our Inclusive Service Engineer Package?
Unlike many competitors who deliver the product and leave you to manage aftercare on your own, Mumford & Wood prioritises a full-service customer experience. Our Inclusive Service Engineer Package goes beyond installation, offering long-term peace of mind from the manufacturing phase and beyond.
Expert Service Engineers at Your Doorstep
Our team of highly skilled service engineers is central to this offering. Each engineer brings a wealth of experience across carpentry, window and door installation, and manufacturing. Our team is not only technically proficient but also personable and helpful, ensuring you receive outstanding support every step of the way.
Unparalleled Peace of Mind with a No-Quibble Guarantee
The standout feature of our Inclusive Service Engineer Package is our industry-leading no-quibble policy. If there’s an issue related to the appearance or performance of your products, whether from the manufacturing process or post-installation, we’ll put it right.
This guarantee covers you for the full 5 to 30-year warranty period of your Mumford & Wood products, offering long-term protection and reassurance.
In cases where damage occurs due to general site works, we can also offer a separate repair service with a clear quote provided.
What’s Included?
Here’s what you can expect with our Inclusive Service Engineer Package:
- Pre-Installation Surveys: Our engineers conduct thorough site surveys to assess your requirements and prepare for a seamless installation.
- Aftercare Support: Post-installation, our team remains available for guidance, advice, or minor adjustments, ensuring your products perform to the highest standards.
- Warranty-Backed Rectification: Our generous warranty is backed by responsive service. If something’s not quite right, our engineers are on hand to resolve it swiftly.
Invest in Quality, Invest in Peace of Mind
By choosing Mumford & Wood, you're not just selecting premium timber windows and doors, you're choosing a partner who’s invested in the success of your project. Our Inclusive Service Engineer Package reflects our commitment to delivering not only beautiful products but a service that supports you from start to finish.
Ready to Take the Next Step?
Speak to our team to learn more about our service engineer package, or better yet, book an appointment at our showroom to experience our craftsmanship firsthand.
